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Platform status

All systems operational

Full status page
  • Marketing websiteOperational
  • Chronalio web appOperational
  • Push notificationsOperational
  • Email deliveryOperational
  • Support ticketingOperational

Recent updates

Releases

  • Chronalio 1.11.0

    SOS media reliability, preferred incident camera, emergency service contacts, family verified accounts, and triggerer evidence privacy.

  • Chronalio 1.10.0

    Guardian Platform readiness: place routines, safer location modes, OS geofencing, clearer remote alerts, and store launch checklists.

  • Chronalio 1.9.0

    Customer Engagement Platform on IQ Panel, redesigned pricing discovery, family live map on web, and deploy auto-rollback.

  • Chronalio 1.8.0

    Enterprise security hardening, private SOS Realtime, cookie-only Auth BFF, Journey privacy, and aligned SemVer 1.8.0.

Announcements

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Contact support

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